Privacy Policy

1. Information we collect

When you call our desk or fill out a fare-watch request, we may collect your name, phone number, email address, travel dates, preferred routes, and any details you share about your trip. If you book through us, we also collect the information needed to complete that booking, such as traveler names and payment details, which is handled by our booking systems and the airline you fly with.

When you browse this site, we automatically collect basic technical information such as your browser type, device type, and pages viewed, through standard web server logs and cookies.

2. How we use your information

We use the information we collect to:

• Track fares on the routes you ask us to watch
• Call or text you when a fare worth booking appears
• Complete bookings you ask us to make
• Respond to questions, complaints, or requests you send us
• Keep records required for accounting and compliance
• Improve the reliability of our site and phone desk

3. How we share information

We share booking details with airlines and payment processors only as needed to complete a reservation you have asked us to make. We do not sell your personal information to third parties. We may share information when required by law, to protect our legal rights, or with a service provider who helps us run our phone desk or booking systems under a confidentiality obligation.

4. Cookies

This site uses a small number of cookies to remember basic preferences and to understand how visitors use the site. You can block or delete cookies through your browser settings; doing so may affect how some parts of the site behave.

5. Data retention

We keep call and booking records for as long as needed to provide our service, resolve disputes, and meet accounting or legal obligations, after which we delete or anonymize them.

6. Your choices

You can ask us to stop calling or texting you about fare watches at any time by telling the agent on the call or emailing help@bestflightsbooking.com. You can also ask us what information we hold about you or ask us to delete it, subject to records we are required to keep by law.

7. Contact us

Questions about this policy can be sent to help@bestflightsbooking.com or by calling (844) 213-5611 during Mon–Sun, 5a–1a ET.